Hyperice Australia Warranty

This Site is operated by Elite Athlete Supply Co., the exclusive e-com distributor for Hyperice in Australia.

Elite Athlete Supply Co. offers a 1-Year Warranty on all products purchased via Hyperice.com.au ONLY.

If, within one year from the date of purchase, your product fails due to a defect in materials or workmanship, Elite Athlete Supply Co., in conjunction with Hyperice Inc., will replace the product or any necessary components free of charge.


Warranty Exclusions:

This warranty does not cover:

  • Damage caused by accidents, abuse, mishandling, or improper transport.
  • Products taken outside Australia or New Zealand.
  • Repairs or modifications performed by unauthorized parties.
  • Damage caused by failure to follow Hyperice care and usage instructions.
  • Normal wear and tear, or deterioration due to abnormal storage or safeguarding conditions.
  • Damage exceeding the product’s original purchase price.
  • Products without valid proof of purchase (e.g., receipt, order confirmation, or bank statement).
  • Products purchased from unauthorized retailers or resellers.

Consumer Guarantees:

This warranty is provided in addition to your rights under the Australian Consumer Law. If your product is faulty, unsafe, or not as described, you are entitled to a remedy (such as repair, replacement, or refund) regardless of the warranty terms.

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